About Us

Voycia empowers businesses to deliver exceptional phone support using AI voice agents that operate 24/7 in every major language. We are a team of engineers and customer-experience veterans who believe that technology should be helpful, human-centred and accessible to companies of all sizes.

Our Story

Founded in 2025, Voycia emerged from a simple observation: despite advances in AI technology, customer support remained frustratingly inefficient for both businesses and customers. Long hold times, repetitive questions, and language barriers created friction that hurt customer satisfaction and strained support teams.

Our founders, having experienced these challenges firsthand while scaling customer support at previous companies, set out to create a solution that would bridge the gap between human empathy and AI efficiency. Today, Voycia serves businesses across industries, from startups to enterprise organizations, helping them transform their customer support experience.

Our Mission

To eliminate wait times and repetitive tasks so human teams can focus on high-value conversations that drive meaningful customer relationships and business growth.

Our Vision

We envision a world where every customer interaction is instant, personalized, and valuable – where language is never a barrier, time zones don't matter, and every business can provide world-class support regardless of size or budget.

What We Do

Voycia's AI voice agents handle the full spectrum of customer support calls, from simple inquiries to complex problem-solving. Our platform integrates seamlessly with existing business systems, providing:

• Natural, conversational AI that understands context and nuance
• Multi-language support covering 50+ languages and dialects
• 24/7 availability with consistent service quality
• Smart escalation to human agents when needed
• Real-time analytics and insights to improve customer experience

Our Values

• Innovation: We push the boundaries of voice AI, constantly improving our technology to deliver more natural, helpful, and intelligent interactions.
• Integrity: We act transparently and put customers first, building trust through honest communication and reliable service.
• Inclusion: We build products that work for everyone, everywhere, breaking down barriers of language, location, and accessibility.
• Excellence: We strive for the highest quality in everything we do, from our technology to our customer service.
• Collaboration: We believe the best solutions come from working together – with our customers, partners, and each other.

Our Team

Our diverse team combines deep expertise in artificial intelligence, voice technology, customer experience, and business operations. We're engineers, designers, researchers, and customer success professionals united by a shared passion for improving how businesses connect with their customers.

With backgrounds spanning leading tech companies, customer service organizations, and AI research institutions, our team brings both technical excellence and real-world customer support experience to every product we build.

Our Technology

Built on cutting-edge natural language processing and voice synthesis technologies, Voycia's platform delivers human-like conversations that feel natural and helpful. Our AI agents learn from every interaction, continuously improving their ability to understand customer needs and provide accurate, contextual responses.

We prioritize privacy and security, ensuring that all customer data is protected with enterprise-grade encryption and compliance with international privacy regulations including GDPR and CCPA.

Looking Forward

As we continue to grow, we remain committed to our founding principles: making advanced AI technology accessible to businesses of all sizes, improving customer experiences globally, and empowering human teams to focus on what they do best. We're excited about the future of customer support and our role in shaping it.